JO MALONE LONDON SENT DIFFUSER & CANDLE

  Attention Bidders

If the purchase is not picked up before the deadline or is unable to be completed for any reason, the item will be removed from your account and made available for sale on our site again. You will be charged a restocking fee of 20% (minimum $40, $60 for large items or $150 for pallets) of the sale price of the item(s) plus taxes.

Transactions at Maxx do not include any delivery/loading. If you are purchasing a large item, please bring proper transportation and labour.

Warranty

Unless otherwise stated, all of our items are sold AS-IS. Once they leave our inspection area they cannot be returned. Lots may have a variance of 15% in quantity and/or value. Disputes within those parameters will not be accepted. See our warranty page for more details.

Payment & Pickup Options

Photo ID is required for pickup. Items will not be released to anyone other than the winning bidder without prior authorization via email.

For security purposes we will record your ID at the time of pick up.

Orders over $2000 will require payment via Cash, Interac, E-Transfer, ACH or Wire Transfer. Please email [email protected] should you have any questions regarding your payment options prior to bidding.

Maxx reserves the right to deny the collection of invoices by third parties that have been paid online. Should you wish to send a third party to collect your invoices, we encourage you to send payment via e-transfer or have your pickup person pay in-store to avoid potential delays/refusals of pickup. Regular payment and removal deadlines still apply.

There are no exceptions to our policies.